Customer support

CUSTOMER POLICY

The steps to purchase on the website are as follows:

Step 1: Search for products:

You can search for products in 1 of 3 ways:

• Type the product name in the search bar.
• Search by category.
• Search by featured or best-selling products.

Step 2: Add products to cart:

Once you have found the desired product, please click on the image or name of the product to go to the product's detailed information page, then:

• Check product information, price, promotion information.
• Select the desired quantity.
• Add products to cart.

You can use the Add to Wishlist feature for desired products to save before adding the product to the cart.

Step 3: Check your cart and place your order

To place multiple products in the same order, please follow these steps:

1. Click on the logo to return to the home page.
2. Add products to your cart as in Step 2.
3. This process can be repeated until you have completed adding all products to your cart.
4. Click "View cart" to review the entire order.
5. "Checkout" to start placing your order.

Step 4: Fill in your shipping address

1. Fill in your payment information and delivery address. The system will automatically fill in the form and shipping fee according to your address.
2. Choose a payment method. (Bank transfer or Cash on delivery)

Step 5: Click "Complete order"

The system will confirm your order information to your email. If you encounter any problems during the ordering process, please contact us for direct support.